Coaching procedure

A coaching programme takes place in the following steps depending upon individual needs:

Step 1
  • Assessing the situation and defining aims for the coaching programme
  • Looking back: what has been tried already? What was successful?
  • Identifying the task at hand and defining the first small steps: What do I want to change? What is to stay the same?
Step 2
  • First progress check: has anything changed yet? If so, what?
  • Looking back to the past with the aim of gathering together resources
  • Planning specific steps and take-home tasks
  • Setting milestones
Step 3
  • Viewing the aim in context along with one's personal environment
  • Summing up support: who is supporting the aim? Who or what is obstructing the aim?
  • Tracking down resources in the environment
Step 4
  • Researching the causes: finding parallels with similar past situations
  • Recognising repeated patterns of behaviour and resulting learning outcomes
  • Evaluating the pattern: looking at it in other contexts
  • Developing alternative patterns of behaviour
Step 5
  • Checking the steps already taken
  • Feedback, support and advice: planning further steps together
  • Fine-tuning, always with the goal in mind

Depending on the topic, the following supplementary steps are taken:

Improving communication skills
  • Input for professional support and communication techniques
  • Carrying out role plays
Conflict resolution
  • Practising applying behavioural changes in role plays
  • In case of conflict, discussion with your opponent if required
  • Take-home tasks
Strengthening self-development skills
  • Working on values and aims. What is important to me? Do I live out these values?
  • Conflict between personal values and everyday (working) demands
  • Developing integrative solutions

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Process-One