Leadership communication – the royal discipline
In addition to the operative hectic pace, mastering the keyboard of all formal and informal opportunities for communication is a core competence of management. However, conscious managerial communication frequently comprises less than 10% of the total working time of management personnel. However, as the most important tool of management personnel, it should essentially be given more focus.
The optimisation of team or divisional meetings is likewise included as well as the management of individual meetings with the most varied target goals as well as order clarification in the project work, feedback and evaluation meetings. Managerial communication is the central key to the development and utilization of employee potential.
We support management personnel in recognising the importance and opportunities associated with this important managerial duty. In the company, this is shown through more space and time being allotted for targeted communication and in clear, effective work relationships.
Core contents
- Development of management-related communication systems
- Communicational psychology basis
- Team meetings – from monologue to dialogue
- Cycle of the presence – Preparing for meetings, holding the meetings and assessment of the meetings
- Intra-hierarchical communication – unexpected ancillary effects
- Meeting situations in practice
